Privacy Policy
Last updated: 8 July 2026
Who we are
Lens Ventures Ltd, trading as The Lens ("we", "our" or "us"), provides photography, videography, drone imaging and related creative services throughout the United Kingdom.
If you have any questions about this Privacy Policy or how we use your information, please contact us at:
Email: [jasper@thelens.uk](mailto:jasper@thelens.uk)
Information we collect
We may collect personal information when you:
* Submit an enquiry through our website.
* Contact us by email or telephone.
* Request a quotation.
* Book our services.
This information may include:
* Name
* Email address
* Telephone number
* Property or event address (where relevant)
* Any information you choose to include in your message.
We do not intentionally collect special category personal data unless it is necessary for providing our services.
How we use your information
We use your information to:
* Respond to enquiries.
* Provide quotations.
* Arrange and deliver our services.
* Communicate with you before, during and after your booking.
* Meet our legal and accounting obligations.
We only collect information that is reasonably necessary for these purposes.
Legal basis
Under UK data protection law, we process personal data because:
* You have asked us to provide information or a quotation.
* It is necessary for the performance of a contract.
* We have a legitimate interest in operating and improving our business.
* We are required to comply with legal obligations.
Website hosting
Our website is hosted by Squarespace.
When you visit our website, Squarespace may process certain technical information such as your IP address, browser type, device information and basic website usage data in order to operate, secure and maintain the website.
Further information about how Squarespace processes personal data can be found in Squarespace's own Privacy Policy.
Cookies
Our website uses essential cookies required for the operation and security of the site.
If we introduce optional analytics or marketing cookies in the future, we will update this Privacy Policy and our Cookie Policy accordingly.
Sharing your information
We do not sell your personal information.
We may share information only where necessary with trusted service providers that help us operate our business, such as website hosting, email services or payment providers.
We may also disclose information where required by law.
How long we keep information
We retain personal information only for as long as reasonably necessary to:
* Respond to enquiries.
* Provide our services.
* Meet legal, accounting and tax obligations.
* Resolve disputes where necessary.
When information is no longer required, it will be securely deleted.
Your rights
Under UK GDPR, you have the right to:
* Request access to your personal information.
* Request correction of inaccurate information.
* Request deletion of your information where appropriate.
* Object to certain processing.
* Request restriction of processing.
* Request a copy of your data where applicable.
To exercise any of these rights, please contact us using the email address above.
If you believe your information has not been handled correctly, you also have the right to complain to the Information Commissioner's Office (ICO).
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page.